How to Fix ‘Insta­gram Direct Mes­sages Not Sending’ Issue – Guide

Instagram Direct Messages is quickly becoming one of the most popular features on the platform. Users find DMs to be the best way to communicate with friends and followers, while businesses find DMing to be a comprehensive way of dealing with customer support and branding/sponsorship. ..

Since Instagram has been around for a while now, it’s no surprise that there have been complaints from users about how they are having trouble viewing and sending/receiving direct messages. In this article, we’ll show you several ways you can fix this issue with your Instagram identifier.

  1. Make sure your phone is updated to the latest version: One way to fix this issue is to make sure your phone is updated to the latest version. This will help improve your overall experience on Instagram.
  2. Use a different name for your account: Another way to fix this issue is to use a different name for your account. This will help people who are using different surnames on Instagram connect better with each other.
  3. Use an app that supports multiple accounts: Another way to fix this issue is to use an app that supports multiple accounts. This will help you keep track of all of your accounts in one place and make it easier for you to send/receive messages from all of them simultaneously.

1. Check your Internet connection.

If you are not receiving DMs on your Instagram app, it may be because your network connection is not good. To check your network connection, go to your Instagram app and click on the three lines in the top left corner of the screen. If you see a green line, your connection is good; if you see a red line, your connection is not good.

One way to verify the network connection is to use another application or search using a browser. ..

If you are experiencing slow speeds or intermittent connections, it may be time to investigate your Internet connection. You can use a speed test to verify that you are getting the correct bandwidth speed based on your Internet subscription plan. A reliable internet speed tester such as Fast.com (provided by Netflix) can effectively measure upload and download speeds to see if there is an underlying issue. ..

If the speed test result is slow or does not approach normal speed bandwidth, resetting your Internet router may help improve your connection.

If your Internet router is not working, unplug it and wait 10 to 15 seconds before reconnecting it.

If the network connection is not working, resetting the router may help.

2. Update the Instagram app.

If your device is running an old version of Instagram, it is possible that it is not compatible with the application and cannot communicate with Instagram servers. This makes the application not receive new direct messages from other people as it cannot access the servers.

Instagram is currently experiencing an issue where users are not able to post or view posts. Instagram has released a statement saying that they are working on a fix and will release an update as soon as possible. ..

How to Update Instagram on Android devices.

To update the Instagram app for Android, follow these steps:

  1. Open the Google Play Store and search for “Instagram.”
  2. Tap on the “Update App” button to start the update process.
  3. When the update is complete, tap on the “Install” button to finish.

Instagram is currently downloading and installing an update. Once the update is complete, try opening the Instagram app and see if you can already use the direct message feature. ..

How to Update Instagram on iOS devices.

  1. Open the Instagram app and sign in with your account.
  2. Scroll down to the bottom of the main screen and find the " Updates " section.
  3. Tap on the " Update App" button and follow the prompts to update your Instagram app.

Instagram is testing a new feature that will allow users to message each other directly from the app. If this feature works correctly, it could be a major improvement over the current messaging system. ..

If you are still having problems with the app after updating it, you can proceed to the next method below.

3. You are not following the person you communicated to.

Instagram has a feature which lets you control who can send you direct messages. ..

If you’re messaging someone only allowed by their user account, follow up with that person first before trying to send them a message.

If other people can’t send you messages, they can also try to send them through the app. Ask them to follow you first so they can send you a direct message in the app.

If you’re new to this site, be sure to check the Message Request tab to see if someone is sending you messages for the first time.

4. Reinstall the Instagram app.

Instagram is having some technical difficulties and some users are reporting that their messages aren’t going through. It’s possible that some of your files or resources were corrupted and this is causing the issue. ..

Instagram is a social media platform where users can share photos and videos. Recently, some users have been experiencing issues with the app, such as not being able to log in or posting photos that don’t show up on other people’s feeds. There are a few things that you can do to try and resolve the issue. First, you can try uninstalling the app and reinstalling it on your device to make sure that there are no corrupt files. If that doesn’t work, you can also try contacting Instagram support to see if they can help resolve the issue. ..

How to Reinstall Instagram on Android devices.

  1. Open the Instagram app and sign in with your account.
  2. Scroll down to the bottom of the main screen and click on the three lines in the top left corner of the screen.
  3. On the left, you’ll see a list of devices that Instagram is available on. Choose one of these devices and follow these steps to reinstall Instagram: a) Tap on “Install” on this list and then select “Instagram for Android.” b) After installation is complete, open Instagram and sign in again with your account. c) Scroll down to the bottom of the main screen and click on “Settings.” d) On this page, you’ll find a section called “Apps.” e) In this section, you’ll find an option called “Instagram.” f) Tap on this option and then select “Restart.”

Instagram is having trouble sending messages to some users. This may be because the app is not installed on your device or because you have a different device that is not compatible with Instagram. If you are using the direct message feature to communicate with other users, be sure to try again later when the app is installed on your device.

How to Reinstall Instagram on iOS devices.

If you have an iOS device, the process is almost the same, but you would use the App Store to reinstall the app. ..

After waiting several minutes for the process to complete, try sending a direct message to your Instagram account and see if the issue is resolved.

If you are an Android user, you can skip to Method 6 as the next solution is for iOS devices only.

5. Clear Instagram data and cache (Android devices).

If you have an Android device and the Instagram app, it is possible that some of its files have been corrupted during update or use. If this is the case, you may need to take action to fix the issue.

Instagram is warning users that clearing the app’s data and cache may revert changes to the Instagram system files, which could cause the installed copy of the app to malfunction. ..

To clear Instagram data and cache:

  1. Log in to Instagram.
  2. Click on the three lines in the top left corner of your screen (the three lines that look like a triangle).
  3. Choose “Settings.”
  4. Scroll down to the bottom of the page and click on “Clear Cache and Data.”
  5. Click on “Done.”

If the issue with Instagram DM not working is still not resolved, please reach out to our customer service team at [phone number] and we will be happy to help you out.

If you still can’t get your Instagram direct messages to work, try the last method below to fix the issue.

6. Contact Instagram support.

If you’re having trouble with Instagram, the best thing to do is reach out to Instagram and see if they can help. There may be a problem with Instagram that you can’t solve without their help.

To report an issue on Instagram, you can follow these steps: -Open the Instagram app and go to your profile. -Tap the three lines in the top left corner of your screen. -Select “Report a problem.” -Enter the details of your issue and tap “Submit.” ..

Final note

If you’re having trouble sendingInstagram direct messages (IDMs) that don’t send, this guide may help. If you have any questions about this article, please feel free to ask us. Additionally, please share this article with your friends so they can see how we’ve helped others.